When you enroll in a Blue Cross of Idaho Medicare Advantage plan, you choose how we collect your monthly premium. While your premium payment is due the first of every month, our billing choices let you choose a payment option that works for you. We offer several options; the option you choose will determine how we collect your premium.
Frequently asked questions
When is my premium payment due?
Premiums are due the first day of each month. If you chose the EFT payment option, your premium may deduct from your bank account prior to the first day of the month.
How do I enroll in the EFT or Social Security deduction option?
Members who want EFT deductions should complete the form on the back of their monthly statement. New members always receive their first monthly statement via mail and should complete the form as well to enroll in EFT. Those interested in the Social Security option should call customer service at 1-888-494-2583, TTY 1-800-377-1363.
When will I start seeing payments deducted from my bank account or Social Security check?
Your first EFT withdrawal may take up to a month to start depending on when we receive your request. On average, it can take up to two months for your first payment deduction from your Social Security check. Remember, you need to pay your premium while waiting for the Social Security option to take effect. If by chance, you pay us your premium and Social Security deducts payment for the same month from your check, we will issue you a refund.
What happens if there is a problem with my first EFT withdrawal?
Call us if your premium payment does not post to your account within six business days of the day you choose. You can call your bank to verify they have the correct account information as well.
Member Billing Options (printable PDF)
Y0010_MK18060 Approved 10/19/2017
Last updated 10/01/2017